HIPAA-grade IT for medical practices

Your clinic runs on
technology. Let's make sure
it actually runs.

Clinical staff spend enough of their day fighting with computers already. We design IT environments for Alaska's medical practices that stay out of the way — HIPAA-compliant, quietly monitored, and fast when something goes sideways.

What we fix

If any of these sound painfully familiar, we should talk.

"
Our EHR freezes at the worst possible moment.

We proactively monitor your EHR and practice-management stack, catching database, network, and server issues before your front desk notices. Most of our clients stop noticing their IT entirely.

"
A HIPAA audit would be a disaster right now.

We maintain the logs, risk assessments, access reviews, and incident-response documentation that auditors actually expect — and make sure BAAs are on file for every vendor that touches PHI.

"
We have backups, but nobody's ever restored one.

A backup isn't real until it's been restored. We run scheduled restore tests, keep encrypted offsite copies, and document recovery-time objectives so you know exactly what happens if Monday starts with a ransomware note.

"
Staff keep clicking on phishing emails.

Clinical staff are high-value targets. We layer advanced email filtering, phishing-resistant MFA, real phishing simulations, and short quarterly training that people don't hate sitting through.

What's included

Managed IT built for clinical reality.

A complete stack designed specifically for medical practices — not general-purpose IT with a HIPAA sticker slapped on.

01

HIPAA-compliant network design

Segmented networks that keep clinical traffic isolated from guest Wi-Fi and medical devices. Everything documented, everything auditable.

02

EHR & PM support

We work alongside your EHR vendor's support team to resolve workstation, network, and integration issues faster than calling a 1-800 number.

03

Encrypted backup & DR

Local + offsite, encrypted in transit and at rest, with scheduled restore tests and documented RTOs. If the clinic floods, you're still open tomorrow.

04

Endpoint security & EDR

Modern threat detection on every workstation, laptop, and server — not just antivirus. Automated isolation when something looks wrong.

05

Secure remote access

On-call providers and after-hours charting shouldn't require VPN gymnastics. MFA-protected access that works from a phone at 2 AM.

06

BAA-compliant cloud & email

Microsoft 365 or Google Workspace configured properly for PHI, with BAAs signed, encryption enforced, and retention policies documented.

Software we support

We speak your EHR.

If your EHR or practice-management platform isn't listed, ask — we've probably worked with it, or we'll happily learn on our dime.

/ Athenahealth
/ eClinicalWorks
/ NextGen
/ Practice Fusion
/ Kareo / Tebra
/ DrChrono
/ AdvancedMD
/ Allscripts
/ Greenway
/ Epic (limited)
/ Cerner (limited)
/ Microsoft 365
Compliance posture

HIPAA isn't a checkbox.
It's an ongoing practice.

We build compliance into the foundation of how we run your environment — not as an afterthought when an auditor calls. Every client gets the documentation, policies, and technical controls to stand up to scrutiny.

HIPAA Security Rule

Administrative, physical, and technical safeguards implemented and documented.

HITECH breach readiness

Incident-response plan, breach notification workflow, and forensic logging in place.

Annual risk assessments

Documented SRAs with prioritized remediation, refreshed yearly or after major changes.

BAA management

We sign BAAs and help you get them in place with every vendor that touches PHI.

Common questions

Questions we hear a lot.

Will you sign a Business Associate Agreement?

Yes. We sign a BAA with every medical client before onboarding, and we help you establish BAAs with any other vendors that touch PHI. It's table stakes, not a negotiation.

Can you support our existing EHR?

Almost certainly. We work across the major ambulatory platforms and have experience with smaller specialty EHRs. Even if yours isn't on our list, we'll work directly with the vendor's support team on issues we can't resolve locally.

What happens if we experience a data breach?

We have a documented incident-response plan. We isolate affected systems, preserve forensic evidence, help you evaluate notification obligations under HIPAA and state law, and coordinate with your cyber insurance carrier and legal counsel throughout.

Do you support rural clinics or telehealth?

Yes. We support clients in rural Alaska where connectivity is its own challenge. We design for redundancy, plan for intermittent outages, and make telehealth workflows as reliable as the local backbone allows.

What does onboarding look like?

Free consultation first, then a free environment assessment, then a tailored proposal. If you move forward, we handle migration and hardening quietly in the background. No onboarding fees, no multi-year contracts.

Let's get your clinic on calm, compliant IT.

Free consultation. No sales pressure. If we're not the right fit for your practice, we'll tell you — and point you to someone who is.